PrivacyPolicy
How we collect, use and look after your personal information.
Who we are
Baldwin's Pools (Anthony Baldwin), 18 The Sands, Ashington, Pulborough RH20 3LQ. Contact: info@baldwinspools.co.uk or 07879 067691.
What we collect
When you contact us we collect the details you give us, such as your name, phone number, email, postcode and information about your pool or hot tub.
How we use it
We use your information to respond to your enquiry, arrange site visits, provide quotes, carry out work and send invoices. We do not sell your information.
Legal basis
We process your data to take steps at your request before entering a contract, to perform a contract with you, and to meet legal obligations such as keeping financial records.
How long we keep it
We keep enquiry details only as long as needed to deal with your request, and customer records for as long as required for accounting and legal purposes.
Sharing
We only share data with trusted providers who help us run the business (for example email, accounting or website hosting), and only as needed.
Your rights
Under UK GDPR you can ask to access, correct or delete your data, or object to how we use it. Contact us using the details above. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies
See our Cookie Policy (/cookie-policy) for details of the cookies we use and how to change your choice.
Last updated: October 2026.
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