Hot Tub & Spa ServicingRepairs, Water Care & Revivalsin Surrey, Sussex, Kent & London
Bring a neglected hot tub back to life and keep it clean, hot and ready to use, without wrestling with chemicals or chasing faults yourself.
11 years' experience
Working on pools since before 2019
5.0 on Google
Five-star rated
£1m public liability
Insured for your peace of mind
Free site visits
Free site visit and quote
Domestic & commercial
Homes and businesses
About this service
Hot, clean and ready to use.
Hot tub and spa servicing keeps the water clean and the equipment working. It includes water testing and balancing, filter cleaning, checking pumps, heaters and controls, and spotting faults early. Repairs cover the faults that stop a spa heating, circulating or running properly.
Servicing can be weekly, fortnightly or monthly, just like our pool plans. We also take on neglected hot tubs: one customer said we brought theirs back to life.
It's for owners whose hot tub has stopped heating, has cloudy or smelly water, is showing error codes, or simply hasn't been used for a while. Professional help matters because hot tubs run warm water through compact equipment; small chemical or mechanical problems quickly become bigger ones.
If it's ignored
What happens when spas are neglected.
Warm water is ideal for bacteria and scale. Neglect shows up quickly.
Unhygienic water
Without proper sanitiser levels, warm water can harbour bacteria and become unpleasant or unsafe to use.
Scale and corrosion
Unbalanced water can scale up heaters or corrode components, leading to failures.
Heater and pump failures
Clogged filters and poor flow overwork pumps and heaters, shortening their lives.
An expensive ornament
A hot tub that's out of action still costs money and takes up space.
Watch out for
Common mistakes we see
- Topping up chemicals without testing
- Not cleaning or replacing filters regularly
- Leaving the water unchanged for too long
- Ignoring error codes until the spa stops working
Our process
Five clear steps, no surprises.
- 01
Inspection
A look at the spa, water and equipment to understand its condition.
- 02
Diagnosis
Any faults identified and explained, with a clear quote.
- 03
Service or repair
Cleaning, water care and repairs carried out as agreed.
- 04
Testing
Heating, pumps, jets and controls checked, and the water balanced.
- 05
Completion and ongoing care
Guarantee terms on repairs confirmed in writing, and a regular service plan if you want one.
What you get
The difference you'll notice.
Ready when you are
Hot, clean water whenever you want to use it.
Hygienic water
Sanitiser and pH kept in range for safe, comfortable soaks.
Longer equipment life
Clean filters and balanced water protect heaters and pumps.
Neglected tubs revived
We bring hot tubs back into working order.
One specialist
Servicing and repairs from the same person who knows your spa.
Flexible plans
Weekly, fortnightly or monthly visits.
In detail
What we look after on your spa.
Common servicing tasks and repairs include the following.
Water care
Testing and balancing sanitiser, pH and alkalinity, and advising on or carrying out water changes when needed.
Filters
Cleaning and replacing filter cartridges, which is one of the most important tasks for keeping water clear and equipment healthy.
Heaters
Diagnosing heating faults, from flow problems to failed elements, and repairing or replacing parts.
Pumps and jets
Checking circulation and jet pumps for noise, leaks and performance.
Controls and error codes
Diagnosing control panel errors and sensor faults.
Swim spas and commercial spas
We service and repair swim spas, and work with both domestic and commercial clients.
FAQs
Hot Tub & Spa Servicing & Repairs: your questions.
Can't see yours? Call 07879 067691.
How much does hot tub servicing cost?
It depends on the spa and how often you want visits. Contact us for a free quote.
How often should a hot tub be serviced?
It depends on use. Weekly, fortnightly and monthly plans are available.
Can you fix a hot tub that won't heat?
Yes. We diagnose and repair heating faults.
Can you revive a neglected hot tub?
Yes. We've brought neglected hot tubs back to life.
Are repairs guaranteed?
Yes. Terms depend on the work and parts, and are confirmed in writing.
Do you service swim spas?
Yes.
How quickly can you come out?
Call 07879 067691 and we'll get to you as quickly as we can.
Which areas do you cover?
Surrey, Sussex, Kent, Hampshire and London.
Related services
Other ways we can help.
Swimming Pool Servicing
Weekly, fortnightly or monthly visits tailored to your pool or spa. Clear water, balanced chemicals, no weekend chores.
Learn more
Swimming Pool & Leak Repair
Pumps, filters, valves, chlorinators and leaks traced and fixed, often the next day.
Learn more
Hot Tub & Swim Spa Installation
Installed, wired and set up, ready to use in days.
Learn moreWe provide hot tub & spa servicing & repairs in Guildford, Cobham, Reigate, Horsham, Haywards Heath, Sevenoaks, Tunbridge Wells, Petersfield, Wimbledon, Weybridge, Esher, East Grinstead, Tonbridge, Winchester, Richmond and the wider Surrey, Sussex, Kent, Hampshire and London area. See all our pool and hot tub services or view every area we cover.
Free quote
Bring your hot tub back to life.
Tell us what's wrong and we'll get it sorted.
07879 067691"Very good service! Quick to respond & visited the next day. He solved my issue soon after arriving. Quite impressed with his knowledge of pool systems."
"Anthony did a great job resolving my install of my hot tub and swim spa by adding a switch I wanted to go between the 2 saving further costs in wiring and setting them both up in just 2 days!"
"Baldwin spas have brought my hot tub back to life!!"
Request your free site visit
Free site visit and quote. £1m public liability insured.